What it does
AfterShip Tracking provides shipment dashboards, branded status pages and delivery notifications. A merchant account is required, with paid subscriptions and limited continuing free access. The Shopify Free offer covers fifty shipments each month.
| Plan | Selected capabilities |
|---|---|
| Free | Shipment dashboard and basic branded tracking page |
| Essentials | Adds store branding and milestone notifications |
| Premium | Adds custom-domain pages, detailed analytics and API/webhooks |
| Enterprise | Custom integrations, organization management and onboarding |
Paid plans include shipment allowances with additional-use charges. Shopify's Free listing specifies fifty shipments a month; paid pricing and trial duration depend on the signup route. Direct registration offers a fourteen-day trial without a card. Verify the email address and complete the company details to finish setup.
For Enterprise users handling UPS returns to sender, open Settings > Shipment tracking and enable Auto-import shipments returned with new tracking number under Return shipments. In Tracking dashboards > Shipments, add Has return shipment: Yes to find the linked forward parcels. Open a parcel to see its return journey, or export the filtered list. The feature supports UPS only and consumes quota for imported returns.
Test-carrier shipments also use quota. Their tracking numbers work inside AfterShip, not on carrier websites. Customer-initiated returns use a separate returns workflow.
Strengths
- Branded pages and milestone notifications share delivery information with shoppers
- UPS return-to-sender journeys can link to their original shipments
Watch out for
- Test shipments consume the shipment allowance
- Automatic separate-number return tracking is limited to Enterprise and UPS
Best for
- Merchants managing delivery updates and return-to-sender exceptions
Sources
- AfterShip Tracking: Ecommerce Shipment Tracking Software (Oct 26, 2026)
- AfterShip Tracking Pricing and Plans (Oct 27, 2026)
- AfterShip Order Tracking official Shopify listing (Oct 27, 2026)
- Create an AfterShip Tracking Account (Oct 27, 2026)
- How to Set Up Auto-Import for Return Shipments (Oct 27, 2026)
- Learn About Shipment Tracking Using a Test Slug and Number (Oct 27, 2026)