What it does
Antavo supports loyalty, membership, promotions and incentive programmes across connected commerce systems. Its Checkout accept mechanism can hold purchase points pending until the transaction is accepted or rejected.
Antavo can hold purchase points pending through an order-confirmation or return period. In Modules, find Checkout accept. Workspaces using Points economy instead use its Pending points tab; Multi-accounts places it under the account's Edit, Pending points settings.
Choose Manual, Auto Accept or Auto Reject, set the interval in days and Save. Automatic decisions need a support-configured service automation. Recalculate auto-accept date restarts the interval when an order update arrives. Decide whether that fits your returns policy before enabling it. In Multi-accounts, Extend pending points can override account-specific settings.
Available packages
| Package | Intended scope | Price |
|---|---|---|
| Start | Initial ecommerce loyalty program | Custom quote |
| Grow | More involved campaigns and customer experiences | Custom quote |
| Enterprise | Programs across markets, channels or brands | Custom quote |
Charges depend on customer activity. Technical help is needed during integration setup; marketing teams can then manage the program day to day.
Staff use Antavo Management UI accounts. Where the MFA module is enabled, Manage profile, Two-factor authentication connects Google Authenticator. Administrators can require this extra sign-in step for workspace users.
Strengths
- Purchase points can wait for order confirmation
- Manual and automatic decisions support different order workflows
- Staff accounts can use enforced multifactor authentication
Watch out for
- Automatic confirmation requires a support-configured automation
- Integration setup needs technical support
Best for
- Retail programmes aligning loyalty-point availability with order confirmation and return periods
Sources
- AI Loyalty and Incentives Platform | Antavo (Oct 25, 2026)
- Checkout accept (Oct 27, 2026)
- Loyalty Program Pricing | Antavo (Oct 27, 2026)
- Multi-factor authentication (Oct 27, 2026)