Bank Zero

A staff member can prepare a payment while an authorised person retains the final decision. Bank Zero’s relationship tools separate those roles, and business approval chains can have several levels. Households and savings clubs can also share account information with chosen people.

Transaction history can be exported to Excel from the app. Spreadsheet extracts are free regardless of how far back they go, while downloading a statement older than three months costs R10 per statement. The FAQ hub links separate guides for exports, payment tracking, business authorisation chains and Xero connections.

What the zero fee covers

The 2026 tariff applies to personal and business accounts alike. Monthly account fees, ordinary EFT payments, debit orders and card purchases have no transaction charge. Cash withdrawals cost R10 per R1,000 block at an ATM or R2.50 at a participating retailer’s till. A debit card costs R83 for Clicks collection or R125 for delivery to a street address, with another R30 outside metro areas.

Immediate payments to other banks have separate charges. Card purchases in foreign currency carry a 1.8% markup, and inactive cheque accounts can incur R5 monthly after six months, taken only from a positive balance.

Registration uses a South African mobile number, accepted South African ID and facial verification in the app. Keep proof of address ready for identification checks. If a document is rejected, open Who Am I → My FICA Documents and use the message beneath the failed document to resubmit it. Children under 16 join through a parent or legal guardian’s invitation and need their own mobile number.