Brand24

What it does

Brand24 is an AI social listening tool that tracks public mentions of a brand across social media, news, blogs, videos, forums, podcasts, and reviews. It gathers mentions from 25 million online sources, analyzes sentiment, and builds reports on reach and engagement. It is aimed at marketing, PR, and agency teams that follow brand reputation and customer feedback.

Brand24 collects public mentions of a chosen phrase from social media, news, blogs, videos, forums, podcasts, and reviews. The homepage says it monitors 25 million online sources in real time. It sorts mentions by sentiment, shows reach and engagement, and can automate reports for a team. The AI features include language detection for 108 languages and a word cloud that shows the context of discussion. The pricing page lists five plans. The Individual plan costs $249 per month, or $199 per month billed annually, and includes 3 keywords, 2,000 mentions per month, 1 user, and updates every 12 hours. The Team plan costs $349 per month, or $299 per month billed annually, and includes 7 keywords, 10,000 mentions per month, unlimited users, and updates every hour. The Pro plan costs $499 per month, or $399 per month billed annually, and adds real-time updates and priority support. The Business plan costs $699 per month, or $599 per month billed annually. The Enterprise plan starts from $1,499 per month, billed annually. A free 14-day trial is offered, but there is no free plan. The homepage does not state whether an API is available, so that fact is unknown. The homepage names Brand24 Global Inc. as the company, but it does not state that the software is open source, so that fact is also unknown.