Chat Thing

What it does

Chat Thing adds an AI support agent to your website. It learns from your website, help docs, FAQs, Notion and PDFs, then answers customer questions and can take actions like looking up orders. It also works on channels such as Slack, WhatsApp and Discord.

Chat Thing is an AI support agent for websites and messaging channels. You point it at your content, such as a website, help docs, FAQs, Notion pages or PDFs, and it learns from that material without training. Setup is described as copying one line of code into your site, with no developers needed. The widget can match your brand, and the assistant can answer in many languages. It can also take actions like looking up orders and triggering workflows, and it can hand off to a human when a question needs one. Every conversation is logged and searchable, and customers can rate answers. Pricing starts with a free tier of 1 agent, 1 data source and 80k message tokens, with no credit card required. Paid plans add more agents, message tokens, storage tokens and team members. API access is listed on the Standard plan and above, and phone answering starts on Standard. Voice add-ons are billed separately. Before choosing a plan, check how message and storage token limits map to your traffic and which channels each plan includes.