CoSupport AI
AI customer service platform that resolves repetitive support tickets and drafts replies for human agents.
- SI Score
- 80/100
- Pricing
- Not confirmed
- Free plan
- Not confirmed
- Sign-up required
- Not confirmed
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What it does
CoSupport AI is an AI customer support automation platform. Its AI Agent resolves repetitive L1 tickets end to end, while the AI Assistant drafts ready-to-send replies for human agents. It works across chat, email, and voice in 40+ languages, and integrates with helpdesks including Zendesk, Freshdesk, Zoho Desk, Shopify, Hubspot, Pylon, and Salesforce. A no-cost pilot offers 1,000 AI responses.
The home page lists three pricing models: $0.04 per AI response, $0.19 per resolved ticket, or a flat plan from $99 per 1,000 monthly tickets. It states a 30-day pilot with 1,000 AI responses, and a guarantee of 60% AI resolution by day 60 or a full refund of paid days. The about page says the company was founded in 2020, holds USPTO patent US11823031B1 for its message generation engine, and is ISO 27001 certified and GDPR and CCPA compliant.