Crisp

What it does

Crisp is a customer support platform that combines a shared inbox, chat widget, knowledge base, and support CRM. It includes AI agents and workflows that teams can train on their own content. Conversations from channels such as chat, email, and WhatsApp can be managed in one place.

Crisp is built for support, sales, and marketing teams that want one place to handle conversations from several channels. The platform includes a shared inbox, a chat widget for websites and apps, a knowledge base, and a built-in CRM. Teams can train an AI agent on public and private resources, then build workflows to automate replies. The pricing page lists a free plan for solopreneurs and entrepreneurs with two seats and no AI credits. Paid plans add seats, AI credits, and features such as an omnichannel inbox and a workflow automation builder. A 14-day trial gives access to all features without a card. Buyers should check seat limits and AI credit allowances on each plan before committing.