What it does
EngageBay combines customer records, sales deals, appointments, marketing and support. The All-in-One free plan supports up to 15 users and 250 contacts without a card. Paid editions increase contacts and add marketing automation, proposals and more advanced controls.
An appointment link in an EngageBay email lets a prospect choose a meeting time. Google or Office 365 calendar synchronization brings the appointment into the sales workspace. The customer record, deal and next task help prepare for that conversation.
All-in-One contact allowances
| Plan | Contacts | Selected scope |
|---|---|---|
| Free | 250 | CRM, email marketing, helpdesk and live chat |
| Basic | 500 | Lead scoring, SMS marketing and third-party connections |
| Growth | 5,000 | Automation, proposals and call records |
| Pro | 10,000 | SSO, role management and custom reports |
The Free plan allows fifteen users, so contacts may reach the limit before team size does. Sign up now creates the account without a card. Individual Marketing and Sales bays have their own packages and allowances; use the comparison for the product being purchased.
Strengths
- Appointment scheduling can connect customer meetings with the sales workspace
- One platform combines sales records with marketing and support work
Watch out for
- The All-in-One free plan permits only 250 contacts
- Volumes above the Pro plan's 10,000 contacts require a separate discussion
Best for
- Small teams sharing customer work across sales and support
Sources
- EngageBay pricing and access (Oct 27, 2026)
- AI-Powered CRM Software for Small Business | EngageBay (Oct 25, 2026)
- Sales CRM: Lead Management & Deal Tracking | EngageBay (Oct 25, 2026)