What it does
Frappe CRM organizes leads, contacts, companies, deals and communication. Lead conversion carries emails and calls into the resulting deal, while saved views and custom stages organize sales work. Self-hosting is free; managed hosting is priced by computing resources without a per-user fee.
Continue the enquiry as a deal
Select Convert to Deal on a ready lead and enter its value and expected closing date. Frappe CRM creates the contact and organization or links existing ones. Emails and calls follow the lead into the deal.
Move the deal card between Kanban columns as the sale progresses. Stages can be renamed or added to match the process. The deal page shows the conversation, value and closing date together; mention a colleague in a comment when their input is needed.
Hosting and support
The core can be self-hosted free. Frappe Cloud charges for computing capacity, with no per-salesperson fee; Get started with Frappe CRM leads to managed account creation. Managed hosting covers the infrastructure, while functional implementation help is supplied through partners. Product warranty addresses application bugs and differs from configuring the business process.
Strengths
- Lead conversion retains email and call context on the deal
- Contacts and organizations remain linked with their opportunities
Watch out for
- Managed product warranty does not include functional implementation support
Best for
- Sales teams preserving enquiry history as a lead becomes a deal
Sources
- Frappe CRM hosting and support pricing (Oct 27, 2026)
- Frappe lead conversion and deal workflow (Oct 27, 2026)
- GitHub - frappe/crm: Fully featured, open source CRM · GitHub (Oct 25, 2026)
- crm/LICENSE at develop · frappe/crm · GitHub (Oct 25, 2026)