Gleap

gleap.io ↗

AI-native customer support for software teams.

SI Score
80/100
Pricing
Not confirmed
Free plan
Not confirmed
Sign-up required
Not confirmed

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Homepage screenshot
Screenshot of the Gleap homepage
SI REVIEWBased on the site's own pages, in a directory managed by people

What it does

Gleap is an AI-native help desk for software teams. It provides Kai Support to answer customers, Kai Resolve to investigate tickets, and Kai Code to open fixes for review. The platform also includes a shared inbox, live chat, in-app bug reporting, session replay, customer feedback, knowledge base, and roadmap tools. Teams can start a free trial or book a demo.

Documentation covers SDKs for JavaScript, iOS, Android, React Native, Flutter, Capacitor, Cordova, and other platforms. The site lists a Starter plan at $29/mo billed yearly with one seat and one project. A 60-minute demo is offered. Gleap states it is SOC 2 Type II audited and GDPR compliant, with EU or US data residency chosen at signup.

Best for
Software teamsCustomer support teamsProduct and engineering teams