What it does
HyperDX is an observability workspace for following application issues across browser sessions and backend telemetry. Its cloud service accepts OpenTelemetry data and combines event search, log tailing, charts, alerts, and session replay in one interface. That can help an engineer move from a user-visible symptom to related traces and logs without manually aligning timestamps. The product also has a documented self-hosted open-source edition; this listing focuses on the hosted service and its published plan limits.
Follow a user-facing issue into the backend
Instrument an application with a supported SDK or an OpenTelemetry collector, then send the resulting logs, traces, metrics, and browser events to HyperDX. The documentation has setup paths for common application languages and deployment environments. Once data arrives, search across events, inspect a trace beside its logs, or use a linked session replay to understand what happened in the browser.
For example, if a user reports that a checkout failed, an engineer could locate the browser session and follow its related backend trace to a database call or error event.
Check the hosted limits before instrumenting
The pricing page lists Free at 3 GB of data per month, three-day retention, and one user; Starter is $20 per month for 50 GB and 30-day retention, with extra data at $0.40 per GB and metrics at $0.40 per 100 metric DPM. It counts the uncompressed event data sent, so sampling and noisy log sources affect the bill. The page also distinguishes the cloud service from the self-hostable open-source edition. Teams that want to run their own storage and application stack should assess that edition rather than assuming cloud and self-hosted features are identical.
HyperDX helps correlate and inspect telemetry; it cannot diagnose an issue if the application does not emit the relevant events. No account or telemetry pipeline was provisioned for this research.
Strengths
- Links browser session replays with related backend logs and traces.
- Accepts vendor-neutral OpenTelemetry instrumentation and offers full-text event search.
- The pricing page states the included data volume, retention, and user limit for its free cloud tier.
Watch out for
- The Free cloud tier is limited to 3 GB per month, three-day retention, and one user; the Starter tier begins at $20 per month.
- Investigation depends on first instrumenting the application and sending useful telemetry.
Best for
- Tracing a web application error from a browser session into backend telemetry.
- Small teams that want logs, traces, metrics, and replay in one hosted investigation workspace.
Sources
- HyperDX - Affordable full-stack production debugging & monitoring (Oct 25, 2026)
- Getting Started - HyperDX Docs (Oct 25, 2026)
- Pricing - HyperDX (Oct 25, 2026)
- OSS vs Cloud - HyperDX Docs (Oct 25, 2026)