Inline Help
No-code AI user assistance that turns a knowledge base into in-app support.
- SI Score
- 74/100
- Pricing
- Subscription
- Free plan
- Not confirmed
- Sign-up required
- Not confirmed
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What it does
Inline Help is a SaaS platform that adds in-app support to software. It uses Explain This, Tooltips, a Chatbot, a Widget, a Knowledge Base, and a Ticket Form. The AI answers in seven languages: English, German, French, Spanish, Italian, Portuguese, and Japanese.
Inline Help is built for teams that want to answer customer questions inside their product. You connect a knowledge base, then use Explain This, Tooltips, a Chatbot, a Widget, and a Ticket Form. The vendor says no coding is needed. The AI replies in seven languages. The pricing page lists three plans. Essentials costs $97 per site per month and includes up to 250 content pages, 5k message credits, and 1 seat. Growth costs $247 per site per month and includes up to 500 content pages, 10k message credits, and 3 seats. Enterprise is custom. Message credits cost extra beyond the plan. The company says it is ISO 27001 certified and trusted by 500+ companies. Self-hosting and a private AI LLM are only planned, not available. The site does not state an API or open-source license. A free trial lasts 14 days and needs no credit card.
- No-code setup for Explain This, tooltips, chatbot, and ticket form
- AI support in seven languages
- ISO 27001 certified and trusted by 500+ companies
- Message credits are limited and cost extra beyond the plan
- Self-hosting and a private AI LLM are only planned, not available
- Pricing is per site, which can add up for multi-site products