What it does
IXACT Contact links real-estate customer profiles, pipelines, listing and closing plans, and marketing. Keep In Touch Coach suggests calls using the last conversation and pipeline position. Paid CRM access has a free-trial signup, with separate purchases for extra email and text messaging.
Keep In Touch Coach adjusts call frequency as a relationship moves through the pipeline. When a seller lead becomes a client, the follow-up pattern changes. The dashboard shows contacts due for attention, while birthdays and move-in anniversaries provide recurring reminders. Listing and closing plans organize the work for a specific transaction.
Start with the contact database
Sign up for Free Trial to open the CRM account. Support can help upload contacts and calendar data. From there, call reminders, monthly newsletters and drip email campaigns support continued contact.
The subscription includes a mass-email allowance, with additional capacity purchased separately. Text Marketing requires its own number and credits, which count message segments and incoming replies. Monthly and annual CRM subscriptions are available.
Strengths
- Relationship reminders respond to the contact's pipeline position
- Listing and closing plans keep transaction work near the customer profile
Watch out for
- Text Marketing requires a separately purchased number and usage credits
- Extra mass-email capacity is a separate purchase
Best for
- Agents maintaining regular contact across prospects, clients, and past customers
Sources
- IXACT Contact access and product information (Oct 27, 2026)
- Best Real Estate CRM & Marketing Automation | IXACT Contact (Oct 25, 2026)
- www.ixactcontact.com (Oct 25, 2026)
- Pricing | IXACT Contact (Oct 25, 2026)