What it does
Kibo brings B2B and B2C commerce, order management, inventory visibility, and related retail workflows into a modular platform. Routing strategies determine how orders move among stores, warehouses, and vendors.
The nearest location does not always produce the fewest shipments. Kibo can rank fulfillment locations by distance, cost, speed, or shipment count and exclude a store that has reached its daily capacity. Decide which objective matters for a representative order, then consider what should happen if the selected location rejects it. Routing can split or consolidate shipments and move the work to another scenario.
Package choice affects how much of that process you can configure:
| Product and package | Main scope |
|---|---|
| OMS Starter | Inventory, orders, returns, and omnichannel fulfillment |
| OMS Essentials | Adds custom routing and fulfillment optimization |
| OMS Advanced | Adds catalogs, price lists, promotions, subscriptions, and dropshipping |
| B2B or B2C Commerce Starter | Catalog, checkout, payments, orders, and returns |
| Commerce Essentials | Adds price lists, promotions, and inventory; B2B includes quotes and business accounts |
| Commerce Advanced | Adds AI search and search merchandising |
| Commerce Complete | Adds content tools, order management, point of sale, and dropshipping |
Pricing is quoted around ingested order lines, rather than merchandise value. Front-end hosting can be optional in commerce packages, so include it in the proposal where needed.
Use the login for your account's hosting region. An account in one region does not automatically give access to another.
Strengths
- Routing can balance several business objectives and location capacities
- Fulfillment tools connect assigned orders with store-associate work
Watch out for
- Order-line volume must be scoped separately from order value
- Custom routing starts with OMS Essentials
Best for
- Retailers coordinating order fulfillment across stores, warehouses, and vendors
Sources
- KIBO: Unified Commerce & OMS Platform for B2B and B2C Ecommerce (Oct 26, 2026)
- Order Management System | Kibo (Oct 27, 2026)
- Kibo Pricing Plans | Unified Commerce Platform Costs (Oct 27, 2026)
- Kibo Login (Oct 27, 2026)