Kommo

kommo.com ↗

AI CRM for sales and messaging automation across chat channels

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SI Score: 80/100
Pricing: Not confirmed
Free plan: Not confirmed
Sign-up required: Not confirmed

Ask SI about Kommo

Answers use saved listing facts and recorded sources.

Homepage screenshot

SI REVIEWBased on the site's own pages, in a directory managed by people

What it does

Kommo is a CRM platform for messenger based sales. Teams use it to manage leads and pipelines, chat with customers, and automate replies. It connects channels such as WhatsApp, Instagram, TikTok, and Facebook Messenger. Salesbot and AI agents run automated scenarios. The site offers a 14-day trial with full feature access and 10GB storage, no credit card required. A knowledge base, developer documentation, and free WhatsApp tools are also provided.

The developer center documents a REST CRM API, a Chats API for adding message sources, a VoIP API, webhooks, and a widget SDK with a JS SDK and Card SDK. Integrations can be private or submitted to the Kommo Marketplace through moderation. The knowledge base covers setup, messaging channel connections, lead management, automation, billing, and troubleshooting. Free tools include a WhatsApp link generator, a WhatsApp QR generator, and a WhatsApp pricing calculator. Contact routes listed include a support form, chat in WhatsApp, chat in Facebook, phone, text message, and email.

Best for

Messenger based sales teamsWhatsApp and Instagram customer conversationsSales automation with AI agents and SalesbotBooking and scheduling pages

SI Score

80/100

#1 in Business & Productivity

Based on published information. No hands-on task test.

Method 2.0 · Published source review Assessed Oct 28, 2026Score ceiling for this evidence: 84/100.

Product usefulness 80

Evidence

Kommo combines messaging conversations with lead management, appointment booking and follow-up automation. The official page documents booking pages, calendars and reminders, while its trial includes all features within ten gigabytes for fourteen days. This supports a complete conversation-to-appointment workflow with explicit trial capacity and duration boundaries.

Limits: Source-researched AI assessment reviewed by a separate native AI worker. No hands-on product test or human verification is claimed.

Source links and check dates are in Sources and checks below.

Separate website checks

These checks do not add points to the SI Score. They inspect the website's HTML, not the product in use.

Basic website checks100/100

HTTPS: yes
Homepage answered with HTTP 200
Privacy policy link: found
Terms link: found
Contact or about page: found

We check that these pages exist, not what they say. Ownership and company details are not verified.

Checked Oct 18, 2026.

HTML accessibility checks79/100

Page language set: en
Mobile viewport: yes
Images with a text alternative: 54 of 132
Main heading (h1): yes

Automated checks on the homepage HTML only. This is not a full accessibility audit.

Checked Oct 18, 2026.

Homepage HTML response100/100

First byte after 71 ms
Homepage HTML loaded in 0.1 s
HTML size 773 KB

Measured once from our server. Images, scripts and your own connection are not included.

Checked Oct 18, 2026.

Trackers in homepage HTML88/100

Third-party trackers in the homepage code: Microsoft Clarity

Only the homepage HTML is checked. Trackers loaded later by scripts, and what the service does with your data, are not covered.

Checked Oct 18, 2026.

Page date hints100/100

Server says last modified: Sun, 18 Oct 2026 08:11:11 GMT

A copyright year is a weak sign of upkeep. It does not prove the content is current.

Checked Oct 18, 2026.

Policy links do not verify a company's conduct. An HTML response time is not application speed. Tracker and accessibility checks miss behavior after page load. Copyright dates do not prove product upkeep.

How the SI Score works →

Unconfirmed details may be unassessed, absent from the pages checked or temporarily unreadable. A missing price does not mean the service is free.

Sources and checks

Supporting pages for product usefulness, site facts, prices and separate website checks. Each record keeps its own date. Reading a page does not establish how well the product performs in use.

www.kommo.com/
- Product usefulness evidence
- Basic website checks (separate check)Checked Oct 18, 2026
- HTML accessibility checks (separate check)Checked Oct 18, 2026
- Homepage HTML response (separate check)Checked Oct 18, 2026
- Trackers in homepage HTML (separate check)Checked Oct 18, 2026
- Page date hints (separate check)Checked Oct 18, 2026
www.kommo.com/privacy/
- Basic website checks (separate check)Checked Oct 18, 2026
www.kommo.com/terms/
- Basic website checks (separate check)Checked Oct 18, 2026

Checks without a source link

PricingUnknownChecked Oct 18, 2026
Free planUnknownChecked Oct 18, 2026
Sign-up requiredUnknownChecked Oct 18, 2026
PlatformsUnknownChecked Oct 18, 2026
APIUnknownChecked Oct 18, 2026
Open sourceUnknownChecked Oct 18, 2026

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