Lime CRM

lime-technologies.com ↗

Configurable customer records and workflows with role-specific views and industry setup

SI Score
75/100
Pricing
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Screenshot of the Lime CRM homepage

What it does

Lime CRM connects customer records with sales, marketing and service processes. Fields, linked objects and role-specific views organize information around the work of each team. Its sales subscriptions have annual commitments and quarterly advance billing, with different automation and storage allowances.

A salesperson and service colleague can use different start pages while referring to the same customer. Configure widgets and views for the role, then use custom fields, tabs and linked objects to structure the records they need.

Sales subscriptions

Plan EUR/user/month No-code automations Data and storage
Start 55 5 5 GB
Business 95 20 15 GB
Enterprise 170 30 25 GB

Business adds configure, price and quote (CPQ), enterprise resource planning (ERP) and electronic-signature connections; Enterprise adds further customization, deal splits and order management. Marketing and Customer Service have separate offers.

The contract lasts twelve months, with notice required sixty days before the next term. Invoices are issued quarterly in advance. Try for free or Let's talk starts the access discussion. Selected extra features and capacity can be added for a fee.

Strengths

  • Role-specific start pages show relevant information without changing the underlying customer record
  • Custom fields and connected objects support an industry-specific data structure

Watch out for

  • The twelve-month term has a sixty-day notice requirement and quarterly advance invoices

Best for

  • Organisations configuring shared customer data for several departments or industry processes

Sources