What it does
LINE WORKS is a business communication service whose chat experience is designed to feel familiar to LINE users and can connect with LINE users outside an organization. The service also includes mail, contacts, a shared board, calendar, tasks, forms, and administration features. Its free plan supports up to 30 members and 5 GB of shared storage; paid plans expand capacity and add features such as larger group calls, Drive, and Mail.
An organization whose staff already know LINE can use LINE WORKS for business messaging while keeping work-oriented administration and features in the same service. The vendor describes connections with LINE users as well as shared boards, calendars, contacts, mail, tasks, and forms. The free tier is a reasonable entry point for a small group, but it caps membership at 30 and shared storage at 5 GB; group calls are limited to four people for 60 minutes. Standard and Advanced are paid annual plans, with larger calls and additional features such as Drive and Mail.
Strengths
- Messaging can connect LINE WORKS users with LINE users outside the organization.
- Mail, contacts, boards, calendars, tasks, forms, and Drive are available within the service, depending on plan.
- The product includes centralized administration and published security controls.
Watch out for
- The free plan is limited to 30 members and 5 GB of shared storage.
- Free group voice/video calls are limited to four people and 60 minutes; larger calls and additional tools require paid plans.
Best for
- Organizations that want work messaging familiar to LINE users with centralized administration
- Small teams that need chat alongside calendars, boards, and other everyday work tools
Sources
- Business chat with LINE connection - LINE WORKS (Oct 25, 2026)
- Pricing - LINE WORKS (Oct 25, 2026)