What it does
Lob's Print & Mail API, which the product site also describes as the Print & Send API, connects application data to production and delivery of physical mail. Its REST API covers formats such as postcards, letters, checks, and self-mailers, with SDKs for several programming languages. A typical first task is creating a postcard from recipient and sender details plus front and back artwork, then reading the returned API resource. This is a hosted direct-mail service rather than a client for calling another company's API; physical production and postage remain separate costs.
Start with a test postcard
The official quickstart requires a Lob account and an API key, and recommends exploring the API with the test environment before moving to live use. It shows installing a client library for a supported language, then building a postcard request with recipient and sender address fields and front and back artwork URLs. The SDK calls the postcard creation operation and returns the API response. Those instructions are illustrative documentation; no postcard was created or mailed for this listing.
This workflow suits software that needs to trigger a physical follow-up from a customer or operational event. Lob's product page describes sending mail from a CRM or customer data system and lists formats beyond postcards, including letters, checks, snap packs, self-mailers, and booklets. Review the format-specific API reference and template requirements before preparing production artwork. Address verification is offered as a separate API capability, not a prerequisite established here.
Budget for the physical piece
The Developer plan has no monthly platform fee, but it does not make printed mail free: Lob charges for print and postage per piece. Higher tiers add platform fees and different usage allowances or mail rates. The pricing page says rates vary by format and plan, so estimate the actual mix of mail types and destinations before choosing a tier.
The API uses account credentials and supports distinct test and live keys. Keep secret keys on a server rather than exposing them in a browser or mobile app; the docs describe publishable keys as limited to address verification and autocomplete requests. That distinction matters because a mail-creation integration needs the appropriate secret credential and a deliberate transition from test to live traffic.
Strengths
- Software can trigger several physical mail formats through documented REST endpoints and SDKs.
- The test environment and language-specific quickstart offer a documented path to try the API before live sending.
- A Developer plan is available without a monthly platform fee.
Watch out for
- Print and postage charges still apply per mailed piece, including on the no-subscription Developer plan.
- Mail rates vary by format and plan, so the platform's free monthly tier does not imply free fulfillment.
Best for
- Triggering personalized postcards or letters from a CRM or application event
- Adding physical mail fulfillment to a customer communication workflow
- Prototyping a mail integration with test keys before sending live pieces
Sources
- Direct Mail APIs & Integrations | Automate & Scale | Lob (Oct 25, 2026)
- API quickstart guide | Lob Help Center (Oct 25, 2026)
- Lob API documentation (Oct 25, 2026)
- Direct Mail Pricing | Certified Mail Cost & Price Package - Lob (Oct 25, 2026)
