What it does
Mailshake combines sales sequences with Lead Catcher for assigning and handling responses. Leads have owners and recorded outcomes, and later replies can reopen closed work. Subscriptions are paid upfront with monthly or yearly choices; there is no free trial.
By default, a recipient becomes a lead on replying. Mailshake cancels the campaign's follow-up and on-click emails and assigns the lead to the campaign's teammate.
Open Campaigns > Lead Catcher and inspect the person's history. Record Won, Lost or Ignored as appropriate, or reassign the lead. A later response reopens any of those closed or ignored leads. Filters separate campaigns, teammates and old outcomes, so the queue can support both active follow-up and review.
Access and plan scope
| Plan | Selected scope |
|---|---|
| Starter | Email sequences and A/B testing |
| Email Outreach | Adds shared reply handling, CRM connections and scheduling controls |
| Sales Engagement | Adds a phone dialer, scripts and custom tasks |
Create or join the team account used for billing. Payment is collected upfront, with no free trial. Monthly and yearly subscriptions are available; confirm mailbox allowances for the selected plan and any separately purchased infrastructure.
Strengths
- Lead creation connects replies with a named follow-up owner
- Later responses can reopen previously closed or ignored leads
Watch out for
- Closing a lead does not prevent a later reply from reopening it
Best for
- Sales teams assigning campaign replies and tracking their follow-up disposition
Sources
- Mailshake official product and access information (Oct 27, 2026)
- Mailshake Lead Catcher queue and assignment (Oct 27, 2026)
- How do I handle a lead? - Mailshake Help (Oct 26, 2026)