Markopolo AI

What it does

Markopolo AI is a customer engagement platform for ecommerce. Its built-in model, Athena, reads how online store visitors behave and reaches them through email, SMS, push, WhatsApp, or AI voice calls. It aims to recover abandoned carts and checkouts and turn shoppers into repeat customers.

Markopolo AI is built for online stores that want automated outreach based on shopper behavior. The platform watches visitor actions and assigns revenue agents to each visitor. It can send messages through email, SMS, push, WhatsApp, and AI voice calls from one place. It also covers browse, cart, and checkout abandonment recovery. The free plan includes 500 emails per month and 250 contacts. Paid plans add more email volume, contacts, and AI voice minutes. The pricing page lists monthly and 3-month terms, with a 25% saving on the 3-month option. The company says it will migrate customer data, audiences, automations, and campaigns at zero cost. Before choosing a plan, check how contacts and AI voice minutes are counted and confirm that your store can connect cleanly. The homepage does not state whether an API is available, so that remains unknown.