What it does
Maze is a user-research platform for prototype tests, interviews, surveys and website or mobile studies. Teams can recruit participants and share automated reports or video clips. New accounts have a trial lasting up to 30 days or three studies, then move to a limited Free plan.
Create a study from blocks
- Select New study on the Home screen and choose a study type.
- Add blocks for tasks, questions or screens, or begin from a template.
- Use Preview to inspect the participant flow without recording results.
- Choose Start testing, then Go live, when the study is ready.
Distribution can use a study link, the Maze panel or an in-product prompt. Results appear in the study dashboard, and Maze creates a report after at least one participant completes a test.
Trial access is broader than Free
The no-card trial ends after 30 days or after three studies are created. It allows up to five team members. Several features remain excluded, including AI-moderated studies and app-test blocks; website testing is also temporarily excluded in the current trial guide.
Afterwards, the account switches to Free and loses premium features. Paid plans are needed to continue those workflows. For paid subscription pricing, contact Maze or view the upgrade options in your account.
Strengths
- Study blocks combine tasks and questions in one flow
- Previewing a draft does not collect participant data
- Automatic reports can be shared after a study receives results
Watch out for
- The trial ends after three studies or 30 days
- AI-moderated and mobile app studies are excluded from the trial
- Premium features are removed when the account falls back to Free
Best for
- Product teams running repeated usability studies
Sources
- Maze user research platform (Oct 27, 2026)
- Maze packages and feature comparison (Oct 27, 2026)
- Maze free trials (Oct 27, 2026)
- Creating and setting up your first Maze study (Oct 27, 2026)