What it does
Microsoft Forms creates surveys, polls and quizzes with branching, multilingual questions, response charts and Excel exports. It works in a browser and requires a personal Microsoft account or a supported work or school account. Free personal accounts collect up to 200 responses per form; paid personal accounts allow 1,000.
Arrange the route before collecting answers
Create the questions before adding Microsoft Forms branching. On the question that determines the route, open More settings for question, choose Add branching, and select the destination. Sections can also branch. A training quiz could skip a follow-up when the relevant answer does not apply.
Routes must go forward to a later question or the end of the form. Branching back to an earlier question breaks the intended response flow, so arrange the questionnaire around that restriction. Results appear in charts and can be exported to Excel for a closer look.
Which account can you use?
Sign in with a personal Microsoft account, such as Outlook.com, or an eligible Microsoft 365 work or school account. The free personal allowance is 200 responses per form; a paid personal account raises it to 1,000. Organizational allowances vary by Microsoft 365 environment.
Forms permits up to 400 forms or quizzes per account and 200 questions per form. Items in the recycle bin still count toward the form limit.
Strengths
- Response charts with Excel export
- Branching questions and multilingual support
Watch out for
- Branching supports later questions or the form end, not earlier questions
- Free personal accounts stop at 200 responses per form
Best for
- Teams collecting polls or training quiz responses
Sources
- Microsoft Forms surveys, polls and quizzes (Oct 27, 2026)
- Microsoft Forms - Free tool to create online surveys, forms, polls, and quizzes (Oct 25, 2026)
- Use branching logic in Microsoft Forms (Oct 27, 2026)
- Sign in to Microsoft Forms (Oct 27, 2026)
- Microsoft Forms limits (Oct 27, 2026)