- SI Score
- 70/100
- Pricing
- Not confirmed
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Ask SI about muffintech
Answers use saved listing facts and recorded sources.Homepage screenshot

What it does
muffintech is a startup founded in Berlin in 2021 that builds generative AI for the insurance market. Its main product, muffinGPT, is a conversational AI assistant for insurance agents and internal teams. The site offers a demo request, a login for existing accounts and a contact page.
The company describes its AI as pre-trained on more than 30k insurance conversations. It lists three areas of use: sales support, where the bot answers agent questions on products, exclusions and special conditions; distribution, where it qualifies leads and lets them book appointments; and after sales, where it handles customer service requests and cross-selling. The site is available in German and English. The footer states the technology is hosted in Europe, is GDPR compliant and is ISO 27001 certified, and names muffintech GmbH. Founders listed are Simon Moser (CEO), Faye Koepp (CPO) and Elli Wolf (CTO). Awards listed include ITC DIA Amsterdam 2024 and the KPMG Digital Insurance Award 2024.