What it does
National Bank of Canada's digital banking handles account activity, bills and transfers, with specimen-cheque downloads for sharing payment details. Customers can hide accounts from the overview and set balance-related email alerts. Everyday chequing packages are paid, with free Connected banking for people under 25.
Download account details for a deposit
To get a void cheque in the browser, sign in, select the account and choose Download a void cheque. In the app, select the account, then More → Void cheque. This supplies account details for arrangements such as payroll deposits.
You can hide accounts from the overview without closing them. Temporary card blocking and cancellation are also available. The virtual assistant answers general questions but cannot perform transactions or handle account-specific requests.
Set your balance alerts
National Bank automatically emails when a chequing or savings balance falls below C$100, unless you change the threshold or turn alerts off. Credit alerts use the remaining available credit.
In a browser, select your name at the upper right and open Notifications. In the app, open the menu, select your name under Profile and preferences, then Settings → Notifications. Change the threshold or destination email there; it can differ from your sign-in address.
Chequing fees
| Account | Monthly fee, ages 25 to 59 | Digital transactions |
|---|---|---|
| The Minimalist | C$3.95 | 18 per month, including Interac e-Transfers |
| The Connected | C$15.95 | Unlimited, including Interac e-Transfers |
The Connected costs C$10.95 a month from age 60 and has no monthly fee for customers under 25. Its free youth account can be opened online from age 14 with an accepted Canadian photo ID and a selfie. Children under 14 open it at a branch with a parent or guardian. Paper statements on The Connected cost C$3.50 each; withdrawals outside the bank's own and THE EXCHANGE networks can also cost extra.
Strengths
- Void-cheque download in both browser and app
- Custom balance thresholds and a separate alert email address
- Free Connected account for customers under 25
Watch out for
- The Minimalist includes only 18 digital transactions a month
- The virtual assistant cannot make transactions
- Youth Connected accounts charge for paper statements
Best for
- Canadian customers who want account-detail downloads and adjustable balance alerts
- Young people opening a free everyday chequing account
Sources
- My online bank (Oct 27, 2026)
- How to get a void cheque (Oct 27, 2026)
- Alerts and notifications (Oct 27, 2026)
- The Minimalist chequing account (Oct 27, 2026)
- The Connected chequing account (Oct 27, 2026)
- Youth banking accounts (Oct 27, 2026)