Netcore Customer Engagement

Set the account's channel limits before relying on a journey to respect them. Frequency Capping is configured under Account Configuration, and the journey's Advanced Options explicitly enable the global settings for that journey. A cap can have daily, weekly and monthly values. Eligible email beyond the limit is dropped, so a campaign should not assume every skipped message will be sent later.

The journey canvas combines entry triggers, actions, conditions and flow controls. When investigating a change, Journey Logs can be filtered by date, user and node type; the entries identify the action, node and timestamp. That is useful when a recurring promotion and an onboarding flow share the same contact audience.

Growth and Enterprise prices are quoted using monthly tracked users and the selected features.

An administrator adds staff from the Users page using Invite User. A batch can contain up to five people, all receiving the same selected roles, so invite colleagues separately when their responsibilities differ. They must complete the email invitation and verification before becoming active dashboard users.

Growth includes journey A/B testing and frequency capping; Enterprise adds campaign approval workflows and role-based access among its wider features. The advertised 30-day trials apply to capability packs, so include the underlying platform and any packs separately in the sales discussion.