What it does
ADAPTIS is NTT DATA Payment Services' merchant suite for ecommerce, in-store acceptance and related business services. Its country sites cover India, Malaysia, the Philippines and Thailand, with localized offers. Malaysian ecommerce merchants can request direct checkout, emailed payment links or recurring collection under individually agreed fees.
Begin with the country selector on the main site, because ADAPTIS is a family of local merchant services. The Malaysian ecommerce offer separates three useful collection routes: Direct Link for a one-off checkout, Email Payment Link for a request sent to a customer, and Recurring Payment for scheduled collection. Card, wallet and online banking methods support different customer habits.
A business selling through an existing website can discuss Direct Link, while a service provider following up a specific job may only need an emailed request. The recurring option suits an ongoing service billed on a schedule. Instalment acceptance is a separate choice and should be included in the merchant's agreed setup if required.
For Malaysia, use Enquire or Contact Us with company name, country, business contact details and website. The form accepts its stated placeholder when the business has no website. Explain the chosen sales channel so the local team can route the request.
The Malaysian eCommerce Solutions agreement requires a merchant account with the relevant payment service providers and permits business verification. It also sets website requirements, including clear products, customer policies, contact details and Malaysian-ringgit prices. Fees and remittance timing belong in the agreed application terms. Under that agreement, disputes or missing transaction records can delay remittance, so keep order and delivery records alongside payment reports.
Ask the local team for the applicable processing, setup and settlement proposal. The ecommerce service is a commercial merchant arrangement, and its local requirements should be confirmed before implementation.
Strengths
- Distinguishes direct checkout, emailed requests and scheduled payments
- Provides local country routes for merchant enquiries
- Supports card, wallet and online banking acceptance in the Malaysian offer
Watch out for
- The Malaysian ecommerce setup requires payment-provider merchant accounts
- Disputes or missing transaction records can delay remittance under the Malaysian agreement
Best for
- Malaysian online merchants choosing a checkout or payment-link service
- Businesses comparing localized NTT DATA payment offerings across supported markets
Sources
- NTT DATA Payment Services country selector and ADAPTIS suite (Oct 27, 2026)
- ADAPTIS e-Commerce Malaysia payment options (Oct 27, 2026)
- NTT DATA Payment Services Malaysia contact form (Oct 27, 2026)
- Malaysian eCommerce Solutions merchant agreement (Oct 27, 2026)
