Oracle Eloqua

Adding a contact to a campaign and moving a contact to that campaign have different effects in Eloqua's Program Canvas. Add leaves the person in the current program to continue through connected steps; Move transfers them out. For an onboarding program handing a customer to ongoing communications, choose whether the original program should still do further work.

A Segment source evaluates its audience on a chosen schedule with a minimum gap of one day. Listener sources can receive contacts from configured events or other Eloqua areas. Those are different entry arrangements, so map the expected data arrival before selecting the next action.

Operational reports then help trace what happened. Entry and Exit reports show contact movement, Bypass identifies potential repeat entry, and Stuck Records supports investigating a waiting canvas. These reports require the appropriate permission and contain the last three months of data. Keep that window in mind when a team asks to investigate an older program event.

Oracle's published price list describes recurring subscriptions by contact band, with additional users and add-ons priced separately. Request a current quote for the database size and connections you expect to use.

An administrator creates the user profile and sends a welcome email with the username, company name and password setup link. At the Eloqua login, enter the company name as well as the user credentials, or use the organisation's single sign-on option. This company field matters when a colleague has access to more than one environment.