Public Bank

pbebank.com ↗

Malaysian online banking for scheduled payments, statements and account settings

SI Score
80/100
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Ask SI about Public Bank

Answers use saved listing facts and recorded sources.
Homepage screenshot
Screenshot of the Public Bank homepage

What it does

Public Bank’s MyPB website gives customers account activity, electronic statements and scheduled payment tools. Existing PBe customers use their current login. Digital access is free, while some transactions have separate charges and a Public Bank product is required.

MyPB keeps scheduled and recurring payments together in Scheduled Transactions, where you can also set reminders. Pay Bills offers ordinary bill payments and JomPAY; Send Money separates transfers to your own accounts, other Public Bank accounts and other banks, including DuitNow IDs.

Profile Settings manages daily transaction limits, account linking and personal details. Accounts Statements provides electronic statements and paper-statement requests. These are useful when a payment needs to be matched against account activity.

Existing access or a new registration?

If you already use PBe, sign in to MyPB with the same user ID and password. New PBe applicants must be at least 18 and hold an eligible Public Bank product, such as a savings account, current account or credit card.

The bank’s registration guide starts at a Public Bank ATM or cash recycling machine. Choose Other Services > Register Internet Banking, obtain a temporary ID and set a temporary password. Use these on the online registration page to create permanent credentials. Joint account holders are directed to their account branch.

PB SecureSign is registered in MyPB App and activated at an ATM, cash recycling machine or branch. After activation, it has a 12-hour waiting period before it can approve transactions.

What costs extra?

The PBe profile is free. Bill Payment and JomPAY are also free unless a service charge is specifically shown. Examples of paid services include RM0.20 for a beneficiary SMS notification, RM15 to stop a cheque and RM10 for PB Visa Direct. Deposit accounts, cards and loans retain their own product charges.

Strengths

  • Scheduled Transactions groups recurring instructions and reminders
  • Statement requests and daily limits are available within MyPB
  • Existing PBe credentials work without a new MyPB login

Watch out for

  • PBe registration requires an eligible Public Bank product
  • Joint account holders use their branch for initial registration
  • PB SecureSign approvals begin only after the 12-hour activation wait

Best for

  • Public Bank customers organising recurring household payments
  • Existing PBe users moving to MyPB

Sources