Phonely

phonely.ai ↗

AI voice agents that answer calls across voice, chat, SMS, and API

SI Score
74/100
Pricing
Freemium
Free plan
Not confirmed
Sign-up required
Not confirmed

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Screenshot of the Phonely homepage
SI REVIEWBased on the site's own pages, in a directory managed by people

What it does

Phonely builds AI agents that answer phone calls and handle conversations across voice, chat, SMS, and API. The platform includes an agent builder, call history, A/B testing, and AI analytics. It supports 100+ languages and 1,000+ voices, with prebuilt integrations for appointment booking and CRM updates.

Phonely is a voice AI platform for teams that want to automate phone calls. You can build agents, run A/B tests, and review calls through transcripts and AI analytics. The site says it connects to your tools for appointment booking and CRM updates with zero human intervention. It also lists SOC 2, GDPR, CCPA, HIPAA, and PCI compliance. The free plan gives 100 minutes, about 50 calls, plus 100+ voices and languages. Paid plans add more minutes, premium voices, SMS, and API integrations. Before you commit, check that your required integrations and languages are covered, and review overage rates and compliance needs for your industry.

Strengths
  • Free plan with 100 minutes, about 50 calls
  • Prebuilt integrations for appointment booking and CRM updates
  • Analytics with call recording, transcription, and AI summaries
Watch out for
  • Free plan minutes are limited to 100
  • Full agent buildout and fine tuning are listed under Enterprise
Best for
Call CentersHealthcare TeamsSmall BusinessesEnterprises Answering customer support calls