Regal

What it does

Regal helps businesses build, improve, and manage voice AI Agents. It offers phone, SMS, chat, and WebRTC AI agents, plus tools for journey building, A/B testing, simulations, and conversation intelligence. It is built for CX leaders and contact center teams.

Regal is a platform for building and managing AI voice agents for contact centers. The homepage says Regal helps businesses build, improve, and manage voice AI Agents, and that it was built by contact center operators. Agents can be deployed across phone, SMS, chat, and WebRTC. The platform includes an AI Agent Builder, Journey Builder, IVR, A/B Testing, Simulations, Conversation Intelligence, and Analytics & Reporting. It also lists a Unified Agent Desktop and live dashboards under HUMAN AGENTS. Regal states it integrates with all major contact center software and connects with existing call center and CRM software. The site lists SOC2, HIPAA, GDPR, CCPA, Privacy, DPA, and TCPA under Security & Compliance. The pricing page says Regal's pricing depends on your t, but the sentence is cut off, so the full pricing model is unknown. Buyers should ask for a quote and confirm integration and compliance fit for their own setup.