What it does
Responster collects customer and employee feedback through web, mobile and on-site surveys. Its kiosk tools distribute questionnaires to connected devices and bring responses into central reports, with free and paid account options.
Responster publishes questionnaires to connected kiosk devices and collects answers centrally. A service counter might use a rating followed by one optional comment.
Responses collected offline upload when connectivity returns. Administrators can update device surveys, manage access and receive issue notifications. Team permissions can cover one survey, a group or company administration. Check synchronization before interpreting an empty location report.
Published plans
| Plan | Included account scope | Responses per survey |
|---|---|---|
| Free | One user and one workspace; unlimited surveys and questions | 1,000 |
| Plus | One user and one workspace; unlimited surveys and questions | Unlimited |
| Premium | One user and one workspace; unlimited surveys and questions | Unlimited |
Plus and Premium use recurring subscriptions with monthly or annual billing. Ask which plan covers your kiosk devices and the required administrative controls. Responster requires account registration for authors; survey participants are a separate role. Its terms prohibit collecting personal health information covered by US HIPAA rules through the service.
Strengths
- On-site responses can synchronize after an offline period.
- Survey, team and company access can be assigned separately.
Watch out for
- Free allows 1,000 responses per survey.
- The service terms exclude US HIPAA-protected personal health information.
Best for
- Multi-location teams collecting short feedback at a service counter or venue
Sources
- See our price plans! (Oct 27, 2026)
- Responster - Feedback made easy! (Oct 27, 2026)
- Create beautiful, adaptive on-site surveys with Responster. (Oct 27, 2026)
- Terms of use - Understand our websites guidelines (Oct 27, 2026)