ShipBob

ShipBob offers two ways to run fulfilment. With its network, connect the store, synchronize products and send inventory to the agreed facilities. ShipBob then picks, packs and dispatches orders. The merchant dashboard follows stock, orders and replenishment.

With the WMS, your own staff work in your warehouse. Its picking choices include single orders, batches and clusters. Product images and illustrated packing instructions can show how an order should be assembled, while counts of picked, packed and labelled orders show where work is accumulating.

Choose the operating arrangement before the quote

Outsourced pricing covers implementation, receiving inventory, storage and each order's fulfilment. Custom kitting and other specialized work can add charges. The dashboard and standard store integrations are included for fulfilment customers. Custom boxes and inserts can be used, but their storage is charged. A separate flat returns-processing fee applies when a return physically reaches a facility.

The separately priced WMS combines implementation, a monthly software fee and shipping costs. The documented own-warehouse offering is for US facilities and has volume eligibility requirements. A hybrid arrangement can combine the merchant's warehouse with ShipBob's network.

Store connections and custom integrations

The WMS connects sales channels and business systems, including retail EDI connections. Teams building a custom connection use an authenticated merchant account. ShipBob's developer guide distinguishes a personal access token for a single merchant from the permission-based OAuth route required for multi-user and App Store integrations.

The choice changes the implementation work. An outsourced project must coordinate incoming inventory with the receiving facility; a WMS project must prepare the merchant's picking, packing and staff process. Both retain inventory and order reporting, but the people doing the physical fulfilment are different.