Sila
Messaging workspace where teams, customers, and AI Contacts work in the same conversations.
- SI Score
- 74/100
- Pricing
- Freemium
- Free plan
- Yes
- Sign-up required
- Not confirmed
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What it does
Sila is a messenger built for teams, customers, and AI Contacts to work together in one workspace. Sign up with your phone number, sync your contacts, and message anyone for free. Create an AI Contact for a job, share it in a group chat, or host its public link on your website so customers can ask questions at any time.
Sila puts people and AI Contacts in the same chat. You sign up with your phone number, sync contacts, and message anyone for free. An AI Contact can handle a job such as support, research, or reports, and it has its own computer and connects to apps you already use. You can share an AI Contact in a group chat or host its public link on your website so customers can ask it questions at any time, with your team stepping in when needed. The free plan covers messaging, group chats, and calling with unlimited members and invites, but AI Contact runs on free models are limited. The pricing page lists Sila Pro and Sila Max at $50 per month, but it is not clear which plan or plans that price applies to. Enterprise adds SSO, SAML, SCIM, admin roles, and data protection. The site says data is not used for training and that end-to-end encryption is used, but no independent test results are provided.
- Message your team, customers, and AI Contacts in one workspace
- AI Contacts can be shared in group chats or hosted publicly for customers
- Connects to 1000+ apps and offers SOC 1 and SOC 2 compliance options
- Free plan has limited AI Contact runs on free models
- The pricing page lists Sila Pro and Sila Max at $50 per month, but it is not clear which plan or plans that price applies to
- Enterprise features like SSO and SCIM are only in custom pricing