What it does
Smartlead manages outbound campaigns and their responses through Master Inbox. Replies can be filtered by campaign, sender, client, team member and date. Software subscriptions offer monthly or annual billing with a no-card trial; managed campaign services are purchased separately.
Open Master Inbox from the left menu. Unread Responses brings unattended messages to the top; Response Time and Sent Time sort by different events in the conversation.
Use the funnel icon to combine campaign, sender, client, team-member and reply-date filters, then Apply. An agency can isolate one client's launch before reviewing which conversations need attention.
Capacity and service choices
A lead credit counts a stored prospect address, while an email credit counts an individual send. Base lists 2,000 stored contacts and 6,000 monthly sends. Higher storage allowances still need to be considered alongside sending volume. All software plans include unlimited connected email accounts.
Sign in to use the workspace or register for a trial without a card. Monthly and annual subscriptions are available. SmartServices adds a managed team for campaign preparation and operation, so define who will write, launch and handle replies when choosing that service.
Strengths
- Reply views can be narrowed by client, sender and campaign
- Separate unread and time-based sorting supports different follow-up tasks
Watch out for
- Contact storage and monthly sending have separate limits
Best for
- Sales teams and agencies handling replies across several outbound campaigns
Sources
- Smartlead official product and access information (Oct 27, 2026)
- Smartlead Master Inbox sorting and filters (Oct 27, 2026)
- Smartlead | Cold Email Software for Sales Teams That Run Outbound at Scale (Oct 26, 2026)