What it does
SocialHub brings social comments, messages and mentions into an inbox alongside a cross-channel content planner. Teams can assign work, retain notes and approve posts or responses. User accounts are required, with quoted packages and a 14-day free trial.
Prepare a service announcement in the Content Planner and assign its approver. Handle resulting questions in the inbox using assignments, history and notes. Tags separate campaign results in reports.
| Package | Starting team size | Included channels |
|---|---|---|
| Professional | 3 users | 10 |
| Enterprise | 3 users | 20 |
| Custom | 10 users | Agreed package |
Social listening, review-platform connections and benchmarking are additional options. The listening add-on includes ten keywords and 1,000 results a month. The Idea Board, which links content ideas to the planner, is included free for SocialHub customers.
A 14-day trial is available. Team login controls include password rules and two-factor authentication.
Strengths
- Publishing and community replies can follow coordinated approval processes
- Conversation history and notes help colleagues continue an existing exchange
Watch out for
- Standard packages start at three user licences
- Listening and review-platform connections are additional package options
Best for
- Communications teams sharing publishing and community-response responsibilities
Sources
- SocialHub Social Media Management (Oct 27, 2026)
- SocialHub Packages and Add-ons (Oct 27, 2026)
- SocialHub Security and Trial Access (Oct 27, 2026)