Sprout Social

sproutsocial.com ↗

Social media management platform for publishing, engagement and analytics

SI Score
80/100
Pricing
Not confirmed
Free plan
Not confirmed
Sign-up required
Not confirmed

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Homepage screenshot
Screenshot of the Sprout Social homepage
SI REVIEWBased on the site's own pages, in a directory managed by people

What it does

Sprout Social is a social media management tool. Teams use it to plan and schedule content, reply to customers, and read analytics on how posts perform. The platform also covers listening and influencer marketing, and it connects with networks such as Facebook, X, Instagram, LinkedIn, Threads, Pinterest and TikTok. A 30 day free trial is offered, and signup runs from the official site. Apps are available for iOS and Android.

The home page lists three seat-based plans: Standard at $199 per seat/month, Professional at $299 per seat/month and Advanced at $399 per seat/month. A custom plan is offered through a demo booking. The engagement product page describes a consolidated inbox, message spike alerts, message tagging, case assignment, team reports and AI-powered sentiment, along with a bot builder for Facebook and Twitter. There is also a Salesforce Service Cloud integration and review management for sources including the Apple App Store, Yelp and Google My Business. Contact is listed as 1-866-878-3231, and a help center and system status page are published.

Best for
Small teams managing a few social profilesTeams handling many profiles with high engagementCross-functional teams with shared workflowsCustomer care teams handling social messages