What it does
SugarAI, formerly SugarCRM, offers Sugar Sell for opportunity tracking, guided sales processes and pipeline analysis. Higher packages add forecasts, mail integration and meeting preparation. Precision packages use ERP purchase history to suggest retention, reorder and cross-sell opportunities.
Sugar Sell connects opportunity work with the process needed to advance it. A team selling to existing accounts can add ERP purchase history through Sugar Predict, bringing changes in buying patterns into the sales discussion.
Sugar Sell packages
| Package | USD per user/month, billed annually | Selected scope |
|---|---|---|
| Standard+ | 68 | Sales cycle, process management, analytics and mobile |
| Advanced+ | 98 | Forecasts, mail/calendar integration, mapping and AI summaries |
| Premier+ | 155 | Enrichment, Smart Guides and meeting preparation |
Advanced Precision+ and Premier Precision+ combine their corresponding editions with Sugar Predict and require a quotation. The purchase-data analysis concerns reorder windows, cross-sell opportunities and signs of customer loss. These packages suit businesses with repeat purchases available in an ERP, such as distributors. Book demo or Contact sales is the route to discuss access and the appropriate package.
Strengths
- Guided sales processes connect opportunity work with pipeline review
- ERP purchase context can accompany account-level sales investigation
Watch out for
- ERP-informed Sugar Predict recommendations require a Precision package
- Published seat subscriptions use annual billing
Best for
- B2B sales teams connecting opportunity work with existing account purchases
Sources
- SugarAI sales package prices and scope (Oct 27, 2026)
- SugarAI (formerly SugarCRM) | Precision Selling CRM (Oct 25, 2026)