What it does
Staffbase Chat is a plugin for the Staffbase app and intranet. It supports private one-to-one chats and group conversations that can include individual users or user groups, with attachments, quoted replies, and configurable message editing and deletion. A group chat can contain up to 128 individual participants; the vendor notes that new members see the previous chat history.
Organizations can publish the Staffbase Chat plugin to let employees start private or group conversations in the employee app. Groups can include user groups, and new members can see the conversation history from before they joined. Administrators can enable message editing and deletion; the support FAQ notes that read receipts are available for one-to-one chats but not group conversations, and video attachments cannot be downloaded from the chat. Chat is a component of the Staffbase employee platform, not a stand-alone messenger. Staffbase's pricing page says it prepares tailored quotes rather than listing a generic price. No employee app or conversation was configured or tested.
Strengths
- Supports one-to-one chats and groups built from individual users or user groups.
- New members can view earlier messages in a group conversation.
- Quoted replies and configurable message editing and deletion support follow-up within a conversation.
Watch out for
- The Chat plugin must be published before employees can create conversations.
- Group chat supports up to 128 individual participants, and group read receipts are not available.
- Staffbase pricing is tailored to the organization rather than shown as a public fixed price.
Best for
- Organizations using Staffbase that need private employee messaging alongside internal communications
- Frontline workforces that organize chat participants by employee groups
Sources
- Overview and FAQ for Chat (Oct 25, 2026)
- Installing the Chat Plugin (Oct 25, 2026)
- Staffbase pricing plans | Staffbase (Oct 25, 2026)