Swappa

Swappa's verification explanation is worth reading alongside a device listing. It describes IMEI checks, verification photos and requirements for reset devices without activation locks. It also identifies an exception: Enterprise Sellers do not use the standard individual listing-review and photo process, although the device criteria still apply. Start with the model and condition required, then identify the seller type and the evidence attached to that listing. Swappa's direct buyer-to-seller model means the individual sale matters; a general verification label should not replace reading the listing's condition and included items.

Swappa requires sellers to accept a return when a device breaches its listing criteria or is not as advertised. A change-of-mind return is different and needs the seller’s policy or approval. Raise a problem on the private sale page with the seller and Swappa staff; returns go to the seller, with tracked, insured shipping, rather than to Swappa itself.