What it does
Synology ChatPlus and Meet is a communication platform for organizations using Synology devices. ChatPlus supports teams and channels, message bookmarks, webhooks, and bots; the integrated Meet feature adds video conferences and webinars. Synology describes free core communication features after the beta transition and paid License Packs for advanced controls. During beta, the vendor offers a 180-day trial; license prices are to be announced after official release. The service requires DSM 7.3 or later on an x86-64 Synology device.
A company running a supported Synology system can organize chat by teams and channels, keep key messages bookmarked, and connect notifications through bots or webhooks. Meet is integrated into ChatPlus for conferences and webinars, with related content collected in the Meetings tab. Synology says the apps are in beta and offer a 180-day trial; after official release, core messaging, meetings, and basic administration remain free, while role-based permissions and advanced security require perpetual License Packs. The vendor has not yet announced License Pack prices. This makes the product relevant for organizations that prefer a communication layer attached to their Synology environment, but the hardware and DSM requirements are a significant dependency. No NAS installation or chat workflow was tested.
Strengths
- Teams and channels let organizations structure conversations around departments or business units.
- ChatPlus combines instant messaging with integrated video meetings and webinars.
- The vendor lists webhooks, bots, centralized administration, and a free plan for core communication.
Watch out for
- The service requires a Synology device on DSM 7.3 or later with x86-64 architecture.
- The apps are currently in beta; advanced access-control and security features require License Packs, and their prices will be announced after official release.
Best for
- Organizations already operating supported Synology devices that want privately managed team communication
- Teams that prefer chat, meetings, and webinars within a Synology-managed environment