What it does
Tray combines an online store with marketplace connections, stock, order management, payments, and shipping tools. Its packages allocate staff access, simultaneous marketplace connections, and other operational capacity.
Tray brings store, marketplace and retail operations into a shared panel. Its product kits are useful for combinations such as a shampoo and conditioner sold together, while customers can still choose permitted variants.
In Produtos, Kit de produtos, choose Cadastrar novo kit de produtos. Name and categorize the kit, enable its active and storefront visibility settings, then add existing products and quantities. Choose allowed variants and either combined or custom shipping dimensions before saving. A kit accepts up to 20 products. Its availability follows component stock, and it pauses when a component sells out. Items with chargeable additional information cannot be added.
Choosing capacity
| Plan | Administration users | Simultaneous marketplaces |
|---|---|---|
| Lançamento | 1 | 2 |
| Crescimento | 5 | 3 |
| Avançado | 10 | 5 |
| Ultra | Unlimited | More than 30 |
Subscriptions can be paid monthly or annually. Annual discounts require the full term; closing the store early does not produce a refund. Sales tariffs depend on the plan and payment method. Account access is emailed after payment confirmation.
The newer panel groups Produtos under Gestão. Its menu search also accepts a feature name, which helps locate tools after navigation changes.
Strengths
- Store and marketplace operations share a central panel
- Product kits track component stock and support customer-selected variants
- Staff and simultaneous marketplace allowances are explicit
Watch out for
- Lançamento allows only one administrator and two simultaneous marketplaces
- Annual subscriptions are not refunded when the store closes early
Best for
- Brazilian retailers coordinating online channels and bundled product stock
Sources
- Tray | Plataforma de e-commerce para sua loja virtual (Oct 25, 2026)
- Planos E-commerce | Tray (Oct 27, 2026)
- Como cadastrar um kit de produtos (Oct 27, 2026)
- Conheça o novo menu do Painel Administrativo Tray (Oct 27, 2026)