Twig

twig.so ↗

Twig offers Sera, an AI receptionist that answers calls, texts, and web chats and books appointments.

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SI Score: 80/100
Pricing: Not confirmed
Free plan: Not confirmed
Sign-up required: Not confirmed

Ask SI about Twig

Answers use saved listing facts and recorded sources.

Homepage screenshot

SI REVIEWBased on the site's own pages, in a directory managed by people

What it does

Twig provides Sera, an AI receptionist that answers calls, texts, and web chats 24/7. It qualifies callers and books them. Plans start at $49 per month after a 15-day free trial with no credit card. A signup page is available. Developer documentation covers API, MCP server, SDKs, data connectors, RAG strategies, and agent configuration.

The home page lists industry scenarios for insurance, dental, mortgage, and SaaS AI SDR. It includes a missed-call revenue calculator and a front desk savings calculator. A phone number is listed to call Sera live. Pricing shows Starter at $49 per month and Growth at $499 per month. Growth includes 2,000 AI chats and 300 voice minutes, booking, missed-call recovery, human handoff, multi-language support, advanced analytics, and priority support. Appointment booking, missed-call text-back, live transfers, and multi-language conversations are included on Growth and above. The company states SOC 2 Type II compliance.

Best for

After-hours call answeringAppointment bookingMissed-call recoveryLive transfers

SI Score

80/100

#1 in Assistants & Chatbots

Based on published information. No hands-on task test.

Method 2.0 · Published source review Assessed Oct 28, 2026Score ceiling for this evidence: 84/100.

Product usefulness 80

Evidence

Twig documents caller/chat intake, answers, calendar booking, recovery and human handoff, plus an agent build/test/deploy studio. Channel/tier and voice/chat allowances bound the complete reception workflow; revenue calculators remain estimates.

Limits: Source-researched AI assessment reviewed by a separate native AI worker. No hands-on product test or human verification is claimed.

Source links and check dates are in Sources and checks below.

Separate website checks

These checks do not add points to the SI Score. They inspect the website's HTML, not the product in use.

Basic website checks100/100

HTTPS: yes
Homepage answered with HTTP 200
Privacy policy link: found
Terms link: found
Contact or about page: found

We check that these pages exist, not what they say. Ownership and company details are not verified.

Checked Oct 18, 2026.

HTML accessibility checks96/100

Page language set: en
Mobile viewport: yes
Images with a text alternative: 7 of 8
Main heading (h1): yes

Automated checks on the homepage HTML only. This is not a full accessibility audit.

Checked Oct 18, 2026.

Homepage HTML response100/100

First byte after 74 ms
Homepage HTML loaded in 0.1 s
HTML size 206 KB

Measured once from our server. Images, scripts and your own connection are not included.

Checked Oct 18, 2026.

Trackers in homepage HTML100/100

No known third-party trackers in the homepage code.

Only the homepage HTML is checked. Trackers loaded later by scripts, and what the service does with your data, are not covered.

Checked Oct 18, 2026.

Page date hintsunknown

No copyright year found on the page.

Unknown. The page gives no date we can rely on.

Checked Oct 18, 2026.

Policy links do not verify a company's conduct. An HTML response time is not application speed. Tracker and accessibility checks miss behavior after page load. Copyright dates do not prove product upkeep.

How the SI Score works →

Unconfirmed details may be unassessed, absent from the pages checked or temporarily unreadable. A missing price does not mean the service is free.

Sources and checks

Supporting pages for product usefulness, site facts, prices and separate website checks. Each record keeps its own date. Reading a page does not establish how well the product performs in use.

www.twig.so/
- Product usefulness evidence
- Basic website checks (separate check)Checked Oct 18, 2026
- HTML accessibility checks (separate check)Checked Oct 18, 2026
- Homepage HTML response (separate check)Checked Oct 18, 2026
- Trackers in homepage HTML (separate check)Checked Oct 18, 2026
- Page date hints (separate check)Checked Oct 18, 2026
www.twig.so/product
- Product usefulness evidence
www.twig.so/policy
- Basic website checks (separate check)Checked Oct 18, 2026
www.twig.so/terms
- Basic website checks (separate check)Checked Oct 18, 2026

Checks without a source link

PricingUnknownChecked Oct 18, 2026
Free planUnknownChecked Oct 18, 2026
Sign-up requiredUnknownChecked Oct 18, 2026
PlatformsUnknownChecked Oct 18, 2026
APIUnknownChecked Oct 18, 2026
Open sourceUnknownChecked Oct 18, 2026

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