What it does
Ungapped combines newsletters, SMS, surveys, event communication and automated follow-up. Teams can prepare reusable messages, segment recipients and test subject lines before sending. Access begins with a one-month trial, followed by contact-based subscriptions with different automation and collaboration features.
A member update can begin with a reusable email design, a segment of the recipient list, and a subject-line test. Ungapped includes custom fields, test mailings, scheduled sending, and previews for desktop, phone, and tablet. Content can also be shared with other users or accounts, which helps organisations reuse a common message while preparing separate audiences.
Choose the package around the follow-up you need:
| Package | Useful distinction |
|---|---|
| Basic | One user, basic reporting and an Ungapped footer banner |
| Pro | Simple triggers, REST API, 50 users and no footer banner |
| Automation | Journey Builder, segment editor and website tracking tools |
| Enterprise | Roles, single sign-on or BankID, advanced reports and custom agreements |
The Journey Builder is relevant when a renewal reminder needs several stages. Pro's simple triggers suit a single response. Subscriptions use unique-contact counts; Enterprise starts at USD 525 per month. Use Try for free for the one-month evaluation, or contact sales to discuss the contact volume and package.
Strengths
- Email preparation includes subject-line tests and device previews
- Shared content supports communication across users and accounts
Watch out for
- The Journey Builder belongs to the Automation offer rather than Pro's simple triggers
- Basic is limited to one user and includes a footer banner
Best for
- Membership and communications teams coordinating newsletters with event or renewal follow-up
Sources
- Use the best email marketing tool on the market - Ungapped (Oct 25, 2026)
- Marketing Automation - Automate your communication - Ungapped (Oct 25, 2026)
- Ungapped product and one-month trial (Oct 27, 2026)
- Ungapped pricing and package limits (Oct 27, 2026)