Uptime.com

uptime.com ↗

Monitor website availability and scripted customer journeys with external checks and alerts.

SI Score
80/100
Pricing
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Free plan
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Ask SI about Uptime.com

Answers use saved listing facts and recorded sources.

What it does

Uptime.com combines external website checks with API, page-speed, and browser-based transaction monitoring. Teams can group checks into a wider service view, route alerts, and monitor public or private sites using its public probe network or private-location option. Transaction checks follow a configured sequence of browser actions and validators, which helps detect a broken signup, login, or checkout path rather than only a failed homepage response.

Test a path a customer depends on

Uptime.com's transaction check is for a multi-step journey, not just a request to one URL. The documentation describes creating a check, adding commands such as visiting a page, clicking, or entering text, and adding validators to confirm that expected elements or navigation are present. For example, a team could record a staging-shop sign-in and cart path with a test account, then validate that the cart page renders after login. Treat that as an illustrative setup: the documentation describes the workflow, but no check was configured for this listing.

The check reports timing for the full sequence, including page load and initial JavaScript, and measures response time across all steps. This makes it useful for catching an interaction that returns a nominally successful page but fails later in the journey. The documented flow is to create and name the transaction, add and test steps, identify page elements, add validators, then test and deploy the check. Choose an interval that matches the importance and cost of the workflow, and use a staging path if the journey would otherwise make a real purchase or change production data.

Detection has a boundary

Transaction checks run on a schedule rather than continuously. The documented global script timeout is 60 seconds for all steps, so a long or slow flow can time out even if individual pages eventually respond. A failed synthetic path shows that the monitored journey did not meet its validations; it does not, by itself, identify which internal service caused the failure. Pair it with application logs or tracing when the next step is root-cause analysis.

The pricing page presents recurring monthly and annual subscriptions and lists website, API, transaction, and page-speed monitoring among the plan features. The public pricing content accessed here did not establish account-specific quotas or trial eligibility, so check the current plan details against the number and frequency of checks you need.

Strengths

  • External checks can monitor public or private sites and group results into dashboards for a broader service view.
  • Transaction checks validate browser interactions and page state across a multi-step customer journey.
  • The public pricing page lists monthly and annual subscription options.

Watch out for

  • A transaction script has a documented 60-second global execution limit across its steps.
  • Scheduled checks can miss brief failures between runs, and the synthetic result alone does not explain internal root cause.

Best for

  • Teams that need external availability checks for public sites or private web services.
  • E-commerce or SaaS teams checking that a sign-in, registration, or checkout path remains usable.

Sources