What it does
UserFeedback collects visitor feedback through surveys inside WordPress. You can ask follow-up questions, control when a survey appears and inspect its answers. Lite is available through WordPress.org; paid plans add question types, targeting and administration features.
Log into WordPress and choose UserFeedback → Create New. Start with a template or a blank survey, add questions and select a thank-you message or redirect. Set the available page, device and behavior rules, including delay and whether previous respondents should see it again. Choose notification recipients, then keep it as a draft, publish or schedule it. Google Analytics tracking requires MonsterInsights.
Open UserFeedback → Results to review answers. With several surveys, the overview graph combines them; select a name in the table for that questionnaire's responses. The selector at the top switches between published surveys. Individual answers have timestamps, while choice questions show selection counts.
Licence options
Paid prices below are USD per year. The lower amount is introductory; renewals use the regular rate.
| Option | First year / renewal | Site allowance | Main additions |
|---|---|---|---|
| Lite | Free download | WordPress installation | Basic survey collection |
| Plus | 49.50 / 99 | 1 | Full question types and comment boxes |
| Pro | 99.50 / 199 | 5 | Scheduling, targeting, summaries and Google Sheets |
| Elite | 149.50 / 299 | 25 | Heatmaps, access controls and client licence management |
The vendor licenses the WordPress plugin under GPL version 2 or later. Check the paid tier for the display rules and reports your survey needs.
Strengths
- Survey behavior can account for visitors who already responded.
- Results can be narrowed from the combined overview to one questionnaire.
Watch out for
- Google Analytics tracking depends on MonsterInsights.
- Advanced targeting and scheduling require a paid tier.
Best for
- WordPress teams collecting targeted feedback and reviewing one survey at a time
Sources
- UserFeedback - Collect Real Feedback From Your Website in Minutes (Oct 27, 2026)
- Pricing - UserFeedback (Oct 27, 2026)
- UserFeedback – Create Interactive Feedback Form, User Surveys, and Polls in Seconds – WordPress plugin | WordPress.org (Oct 27, 2026)
- How to Create a Survey - UserFeedback (Oct 27, 2026)
- Where to Find Your Survey Responses - UserFeedback (Oct 27, 2026)