What it does
Userfeel provides usability studies, surveys and participant recruitment, with screen-and-audio recordings and assisted analysis. Its Free account includes three monthly credits for unmoderated tests with your own participants. Paid annual plans add panel recruitment, more seats and broader research methods.
Userfeel supports testing websites and prototypes on desktop, mobile and tablets. You can recruit from its panel or invite existing users through a unique link or emailed invitations. Session recordings capture the screen and spoken feedback; exports include recordings and raw results in text and CSV formats.
Free access and paid plans
| Plan | Credit allowance | Team access | Research scope |
|---|---|---|---|
| Free | 3 per month | 1 admin | Unmoderated tests with your own participants |
| Solo | 50 per year | 2 admins, 5 viewers | Adds panel testers, moderated sessions and surveys |
| Team | 100 per year | 3 admins, 10 viewers | Adds non-English panel access, AI analysis, tree tests and card sorts |
| Enterprise | 300 per year | 5 admins, unlimited viewers | Adds priority support and a lower credit rate |
| Custom | Agreed allowance | Custom | Tailored research and billing |
Choose Request FREE account to start with the limited account, or select a paid plan. The pricing table assigns one credit to a 20-minute panel session and three to a 60-minute panel session. Bringing your own participant uses fewer credits. Paid credits are valid for a year, and unused-credit refunds are available within 90 days with any discount reversed.
Use the plan table when deciding on seats and methods: free signup does not include panel recruitment, moderated research or the paid AI tools.
Strengths
- The Free account supports recurring tests with your own participants
- Panel and invited-participant studies use the same recording workflow
- Recordings and raw results can be exported
Watch out for
- The Free plan excludes panel recruitment and moderated studies
- Tree tests, card sorts and AI analysis require Team or higher
- Paid credits have a one-year validity period
Best for
- Product teams investigating usability with observed user behavior
Sources
- Userfeel usability research platform (Oct 27, 2026)
- Userfeel plans and credit values (Oct 27, 2026)
- Userfeel client FAQ (Oct 27, 2026)