- SI Score
- 75/100
- Pricing
- Not confirmed
- Free plan
- Not confirmed
- Sign-up required
- Not confirmed
Ask SI about Ushur
Answers use saved listing facts and recorded sources.Homepage screenshot
What it does
Ushur runs an agentic AI platform for customer experience. Teams build, customize, launch and analyze AI agents on one platform. Agents work across SMS, RCS, voice, email and web, and handle inbound and outbound engagement. Governance, observability, auditability and data protection controls are part of the platform. Industry solutions cover healthcare, insurance, financial services and the public sector. A demo and a trial are offered on the site.
The site lists platform parts including Ushur Assist, the Agentic Experience Framework, Ushur Exchange, and Security and Governance. Agents are described in four steps: build by describing an outcome, customize behavior, launch across channels, and analyze performance. Channels named are SMS and RCS, voice, email and web, plus an Invisible App and a voice guided experience. Named solutions include contact center, email triage, payments, healthcare member service, healthcare patient service, insurance policyholder service, financial services client service, medication adherence, group benefits quote intake, and claims work such as FNOL and workers compensation. Customer stories name IEHP, Cigna, Aflac, Irish Life, Benefitfocus and EmpiRx. The about page states the mission is to transform customer journeys and lists company leadership. No pricing is shown on the pages reviewed.