What it does
Vtiger combines sales, marketing and support around shared customer records. Deal management includes stage activities, pipeline views and time spent in each stage. Its hosted One Pilot plan is free for up to ten users and 3,000 records; paid editions add automation and capacity.
Coordinate work around the deal
Vtiger can define activities for each sales stage and record how long a deal stays there. An opportunity can move between configured pipelines when its process changes. Sales, marketing and support share the customer view when the relationship passes to another team.
Free capacity and paid access
One Pilot includes up to ten users, 3,000 records and 3 GB of storage. Use Get Your Forever Free Account to register. It offers a deal Kanban view, customizable stages and idle-deal alerts.
One Growth raises the limits to 15 users and 100,000 records, adding multiple pipelines and deal playbooks. Higher editions add more automation, forecasting and business functions.
Paid subscriptions distinguish Standard users, who access all five apps, from Single App users, who can edit one app and view records in the others. At least one Standard user is required. A no-card trial is available for paid editions, with monthly or annual billing afterward.
Strengths
- Sales-stage history records where deals spend time
- One Pilot supports a small team without a subscription fee
Watch out for
- One Pilot is limited to ten users and 3,000 records
- Single App licences restrict editing to the chosen app
Best for
- Customer-facing teams coordinating a defined sales process
Sources
- Vtiger CRM pricing and user licences (Oct 27, 2026)
- Best CRM Software – All in One AI-Powered CRM Platform | Vtiger (Oct 25, 2026)
- Vtiger Deals | Opportunity/Deal Management in Sales CRM | Vtiger CRM (Oct 25, 2026)