What it does
webCRM brings customer records, sales opportunities, email, activities and reports together. Configurable pipelines support different sales processes, while shared notes and deadlines coordinate follow-up. Paid editions have minimum user counts and a fourteen-day evaluation that needs no card details.
Before calling a shared customer, check the latest notes, meetings and agreements on the record. Follow-up can be organized around customer groups, renewal dates or time since the last contact. Pipelines add custom stages, fields, Kanban views and forecasts for different processes.
Published rates and minimums
| Edition | EUR/user/month | Minimum users | Selected scope |
|---|---|---|---|
| Starter | 29 | 2 | Email, opportunities and reports |
| SMB | 55 | 2 | Advanced pipelines, web forms, email marketing and integrations |
| Enterprise | 69 | 5 | Wider activity, delivery and time-management tools |
Start Free Trial opens fourteen days of access without a card or software installation. The Enterprise offer extends into work after the sale, so a team coordinating delivery has a different requirement from one tracking opportunities alone.
Strengths
- Shared customer history helps coordinate follow-up across salespeople
- Configurable pipelines support distinct processes and reporting groups
Watch out for
- Published subscriptions have minimum user counts of two or five
Best for
- Sales teams sharing customer relationships and coordinating the next contact
Sources
- webCRM pricing and account access (Oct 27, 2026)
- Try now the #1 CRM system in the Nordics! | webCRM (Oct 25, 2026)
- Pipeline - Keeping track of your sales activities with pipeline management (Oct 25, 2026)
- Keep track of customers and new opportunities with your webCRM | webCRM (Oct 25, 2026)
- webCRM trial registration (Oct 27, 2026)