What it does
Workforce Australia is the Australian Government employment service delivered through an online platform and a provider network. Its individual service combines job search, skills and work-experience information with routes to additional employment support.
The online and provider routes serve different needs. The Department of Employment and Workplace Relations describes online tools available through a phone, tablet or computer, supported by a Digital Services Contact Centre. More personalised provider assistance depends on eligibility and the support required.
The individual portal links job search, work experience and several preparation programmes, while provider discovery helps investigate local assistance. Registration is presented as a route to personalised information. Choose the relevant task first, then follow that service’s own current instructions and requirements. Follow the relevant government guidance for payment obligations and benefit decisions.
Strengths
- Combines online tools with a network of employment-support providers
- Provides contact-centre and local-provider routes for different support needs
Best for
- Australians investigating jobs, skills preparation and employment support